Privacy Policy


At, we are fully committed to protecting the privacy and security of our users. Our Privacy Policy has been designed to help you understand how we collect, use, store, and protect the personal information of all our visitors. We value your trust and strive to ensure the confidentiality of your personal data. Our policies and practices have been developed with consideration of the applicable privacy laws and regulations, and we continually assess our Privacy Policy to ensure it meets all legal requirements and aligns with industry best practices. By using our website, you consent to the data practices described in this policy.

Information Collection

We collect various types of information to enhance your experience and to provide services in the most efficient way possible. The information we collect may include but is not limited to, personal identification information such as names, email addresses, and health information that is relevant to your prescriptions or orders. We also gather non-personal data related to your visit to our website, such as IP address and browsing behavior, to improve our services and tailor our offerings to your preferences. All data collection is conducted with transparency, and we provide clear notice when personal information is collected. Rest assured, we prioritize the importance of securing your personal details and implement appropriate measures to protect them.

Use of Information uses the information collected from you to provide personalized services and to better understand your needs related to our offerings. We use your data to fulfill your orders, answer your inquiries, inform you of any changes to our services, and to send updates about new products, if consented. We may also use the data for internal analytical purposes, such as conducting market research and analysis to enhance our technology and services. We ensure any use of your personal information is in accordance with this privacy policy and is not shared with third parties without your explicit permission, except where required by law.

Data Sharing and Disclosure

We only disclose your personal information to third parties when it is necessary for the delivery of our services or as required by law. When we share your information, we take steps to protect your privacy and only provide the minimum amount of information necessary for the third party to complete its function. We may share information with healthcare providers, insurance companies, or other partners that help us serve you better. However, we do not sell, rent or lease our customer lists to third parties for their direct marketing purposes without your explicit consent.

Data Security

We take data security seriously at We have implemented reasonable physical, technical, and administrative security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We utilize encryption methods and secure servers to protect the data transmitted through our website. Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure, but we strive to use commercially acceptable means to protect your personal information.

Your Rights and Choices

You have certain rights in relation to the personal information we hold about you. You have the right to access, correct, or delete the personal data we have collected. If you wish to exercise any of these rights, please contact us utilizing the contact information provided at the end of this Privacy Policy. We respect your choices and will respond to your requests in accordance with the applicable laws and regulations. Please be aware that in certain circumstances, restrictions on data rights may apply due to legal requirements or other considerations.

Contact Information

If you have questions, concerns, or suggestions regarding our Privacy Policy, or if you wish to exercise your rights, please do not hesitate to contact us. You can reach out to Mr. Caspian Thorne via email: [email protected], or by mail at the following postal address:

  • University of Melbourne
  • Parkville VIC 3010
  • Australia